Refund policy

No-Return Policy

At Ekabhumi Superfoods, we are committed to providing you with premium-quality, fresh, and delicious foxnuts. Due to the perishable nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges.

Policy Details

1. Non-Returnable Items:
   All food products, including our foxnuts, are non-returnable once purchased.

2. Damaged or Incorrect Orders:

   • If your order arrives damaged, defective, or incorrect, please contact us at returns@eatthis-superfood.com within 48 hours of receiving your order.
   • Provide your order number, a description of the issue, and photos of the product and packaging. We will gladly assist you and may offer a replacement or refund if the issue is verified.

3. Satisfaction Commitment:
   While we cannot accept returns, your satisfaction is our priority. If you are not completely satisfied with your purchase, please reach out to our team, and we will do our best to address your concerns.

4. Sustainability Promise:
   Our no-return policy aligns with our commitment to sustainability by reducing waste and minimizing environmental impact. Thank you for understanding and supporting our mission.

Contact Us

For any questions or concerns regarding your order, feel free to reach out:
Email: returns@eatthis-superfood.com